A Stepwise ISO-Based TQM Implementation Approach Using ISO 9001:2015
نویسندگان
چکیده
منابع مشابه
ISO 9000 and TQM for Business Excellence
There has been a major emphasis for manufacturing firms in Australia and New Zealand to seek certification to the International Quality Standards ISO 9000. These have been rapidly accepted as a standard for documenting processes and procedures. ISO 9000 is a process that typically shifts an organisation’s culture to allow successful Total Quality Management (TQM) implementation. Researchers fou...
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ژورنال
عنوان ژورنال: Management and Production Engineering Review
سال: 2016
ISSN: 2082-1344
DOI: 10.1515/mper-2016-0037